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Book Identification, Discovery & Protection

ISBN-US FAQs

                             

Differences between Independent Publisher Program and Personalized Publisher Program

The most common question we get asked is what is the difference between $55 and the $129 offers? Also, does the Personalized Publisher Program mean wider distribution and results?

The salient difference is that YOU are the registrant with the $129, Personalized ISBN. Now, where does this make a difference? If you are doing all of the legwork for selling your book, including maintaining vendor relationships, then it makes no difference at all. The $55 dollar ISBN will work every bit as well. However, if you are employing the services of third party distributors, wholesalers or are selling to big box book retailers on a national level (averaging sales of at least 2500 copies per order), then the $129 ISBN is manditory. Also, if you plan to use CreateSpace you must use the Personalized Publisher Program ($129).

How long does it take to get an ISBN assignment?

If an order is placed for an Independent Publisher Program ISBN assignment Monday through Friday 9-5CST, you should receive your assignment e-mail within 30 minutes. Orders placed afterhours or over the weekend may take longer. If you are expecting an assignment and have not yet received it, please check your SPAM or JUNK folders. Many corporate firewalls or e-mails services may block incoming messages from unknown senders or messages with .eps attachments. We recommend to our clients that you add Bar Code Graphics to your address book to prevent this from happening.

ISBN assignments through our Personalized Publisher Program take between 1-2 business days since we have to process the applications through the ISBN Agency. Our relationship does allow expedited delivery and we are currently sending out assignment the next business day.

ISBN assignments for e-books

Just as both the hard cover and soft cover of a title require unique ISBN numbers, the same is true for e-books. Each version of a title must have a unique identifier to adequately be recognized in the book industry supply chain. In addition, different e-book version are also supposed to be identified with separate ISBN numbers.

Bowker’s Books in Print Database

What is the significance to us for the Bowker’s Books and Print data base? One small book seller could not access it, easily.
Another major distributor had a NY office with detailed form for approval that would take at least six weeks.

The Books In Print Database is specifically used by distributors and large scale retailers/wholesalers to keep appraised of books coming out, as well as tracking those they were not previously aware of. It is why the $129 dollar package is necessary for dealing with them.

Online Security

Bar Code Graphics is very concerned about protecting sensitive information posted by our clients during online transactions. Consequently, we utilize a CISP & PCI certified third party company to handle online transaction processing. Bar Code Graphics employees do not have access to credit card information and this information is securely transmitted straight to Verisign.

CISP & PCI Compliance

Our shopping cart partner achieved CISP compliance in the fall of 2005. The storefront system is a CISP Certified Shopping Cart and also PCI compliant. As Visa and MasterCard attempt to combat increases in credit card fraud, banks and merchants face possible penalties for non-compliance with payment card industry security standards.

What is Visa CISP?
Visa’s Cardholder Information Security Program (CISP) is designed to ensure that all merchants and that store, process, or transmit Visa cardholder data, protect it properly. To achieve CISP compliance, merchants and service providers must adhere to the Payment Card Industry (PCI) Data Security Standard.

What is PCI?
The PCI Standard is the result of collaboration between the four major credit card brands to develop a single approach to safeguarding sensitive data. The PCI standard defines a series of best practices for handling, transmitting and storing sensitive data.

My Independent Publisher ISBN isn’t accepted through Createspace! Why is this?

For our clients who choose to market their books through createspace.com, we have worked with createspace.com management to establish the following protocol:

Utilize the createspace.com ISBN to market your book through their channels (Amazon.com, createspace.com). Since that ISBN is not portable to other retail channels, you can use your Independent Publisher ISBN to market to other retailers (brick and mortar book retailers, etc.).

Also, we strongly reccomend that you contact us either through this Support Service or via telephone if you have any further questions.

What happens when I order an ISBN?

When you purchase an ISBN from Publisher Services, along with your ISBN, you will receive a link to your profile with portal.isbn-us.com. At this portal, you can add and edit your book information, and request your bar code image. You can log into your account at any time to view your ISBNs and manage your title information at portal.isbn-us.com .

You can find instructions on how to use the portal at the following link:
ISBN-US Portal